Task sidebar removal

My elderly client has enabled a “my tasks” sidebar in Gmail. He does not know how to turn it off. I have searched for an answer and have been unable to find one. Ctrl+B… (ler mais)

My elderly client has enabled a “my tasks” sidebar in Gmail. He does not know how to turn it off. I have searched for an answer and have been unable to find one. Ctrl+B is not helpful and doesn’t bring up a screen where it says sidebar. Please help! He keeps asking about it and I am a caregiver, not a computer technician…

Colocada por James Bradley 1 dia atrás

Última resposta por jscher2000 - Support Volunteer 30 minutos atrás

how to change firefox default search engine?

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=… (ler mais)

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=%25s&sca_esv=cd9a55a255ee4ca7&source=lnt&tbs=cdr%3A1%2Ccd_min%3A2022%2Ccd_max%3A&tbm=

but how can i change this in firefox? where i need to put this or how?

Colocada por moderndefender 13 horas atrás

Última resposta por jscher2000 - Support Volunteer 37 minutos atrás

"Mozilla Firefox V52.9 ESR" plugin-container.exe stopped working mozglue.dll

The following error keeps happening constantly in Firefox ESR 52.9: Description Faulting application name: plugin-container.exe, version: 52.9.0.6746, time stamp: 0x5b2b… (ler mais)

The following error keeps happening constantly in Firefox ESR 52.9:

Description Faulting application name: plugin-container.exe, version: 52.9.0.6746, time stamp: 0x5b2bc061 Faulting module name: mozglue.dll, version: 52.9.0.6746, time stamp: 0x5b2bbbde Exception code: 0x80000003 Fault offset: 0x0000fb33 Faulting process id: 0x0x35F8 Faulting application start time: 0x0x1DAA06C630DBB2E Faulting application path: C:\Program Files (x86)\Mozilla Firefox V52.9 ESR\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox V52.9 ESR\mozglue.dll Report Id: 1e159f0c-62cf-4695-8ef2-861f89c36041 Faulting package full name: Faulting package-relative application ID:

Any ideas what is causing this?

Thanks!

Colocada por Chris Wehner 14 horas atrás

Última resposta por jscher2000 - Support Volunteer 40 minutos atrás

No push notification on Twitter/X ?

I had issue with notifications (showed up but when i click on them they didnt were redirecting to original tweet) so i cleaned cookies after cleaning cookies i doesnt hav… (ler mais)

I had issue with notifications (showed up but when i click on them they didnt were redirecting to original tweet) so i cleaned cookies after cleaning cookies i doesnt have option to turn on push notifications.

Colocada por tibia74 1 dia atrás

Última resposta por cor-el 56 minutos atrás

how do i remove the mute tab button when hovering over tabs with audio playing

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Fire… (ler mais)

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Firefox doesn't do it's even with my twerks but ohwell.)

so when i want to click on a tab with audio playing at a small size i often mute the tab instead of clicking on the tab

Where and how can i remove the mute button that appears when hovering over tabs with audio playing?

I have never found that mute button useful so removing it will not impact me

Colocada por andreasdevantier 10 horas atrás

Última resposta por cor-el 1 hora atrás

Cannot scroll down on the Preferences setting

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security. When I go to preferences, i can move to Privacy & Security or the … (ler mais)

I am trying to get to the "clear cookies and Caches" which should be under Privacy & Security.

When I go to preferences, i can move to Privacy & Security or the other headings, but I cannot scroll down any of the pages under the headings. When I am on the Privacy & Security page the scroll down arrow takes me to Sync heading etc.

How do I fix this? I am having to go to the cookies to clean up as I am having another scroll down issue with an app that is important to me. In that I cannot scroll down a list as the dark side bar flicks on and off immediately.

I am on a MacBook Air.

Colocada por BruceWay 5 horas atrás

Última resposta por cor-el 1 hora atrás

Subfolders not opening

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 1… (ler mais)

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

Colocada por artsiii 1 dia atrás

Última resposta por cor-el 1 hora atrás

New computer problems

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan… (ler mais)

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan

p.s. I am at work, the new computer is at home., The version of Firefox was downloaded yesterday and the operating system is Windows 11

Colocada por Susan Gatewood 5 horas atrás

Última resposta por cor-el 3 horas atrás

CVE-2024-4367 PDF.js vulnerability | No advisory from Mozilla?

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been me… (ler mais)

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been merged into the master commit of PDF.js (https://github.com/advisories/GHSA-wgrm-67xf-hhpq).

The vulnerability is pretty serious and yet there is no Security Advisory from Mozilla on affected versions, etc. (https://www.mozilla.org/en-US/security/advisories/)

Is this normal and I am just being impatient?

Colocada por calvin.tate 1 dia atrás

Última resposta por dveditz 4 horas atrás

Disable insertion of <br> automatically

Dear all, I would like to know how to disable the automatic insertion of the tag in a text editor in Firefox. I am using Froala, and I am experiencing this only in firef… (ler mais)

Dear all, I would like to know how to disable the automatic insertion of the tag
in a text editor in Firefox. I am using Froala, and I am experiencing this only in firefox. Chrome and Edge do not add this tag automatically. Thank you for you support. Kind regards, Cristiano

Colocada por cristianoinaciolemes 2 dias atrás

Última resposta por jscher2000 - Support Volunteer 6 horas atrás

Fire fox keeps crashing

I keep getting this msg. will not open pages and will not restore "Gah. Your tab just crashed." I had to use EDGE to contact you will not open in fire fox. Please help. [… (ler mais)

I keep getting this msg. will not open pages and will not restore "Gah. Your tab just crashed." I had to use EDGE to contact you will not open in fire fox. Please help. [telephone number] Steve Badaracco

Colocada por badaracco.s 8 horas atrás

Última resposta por Paul 6 horas atrás

Just a question for the Mozilla team

Yea I don't need help but I cannot believe you guys made an Firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a s… (ler mais)

Yea I don't need help but I cannot believe you guys made an Firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a storage thing from 40 years ago. Man that's crazy!

(also I'm using your Firefox browser on my crappy 8 years old Windows 10 laptop, and ngl its great even tho it sometimes uses a lot of cpu and ram usage. It loads fast and the first time I got your browser it ran great and this old laptop finally can run videos on 720p instead of on Chrome barely running 240p)

Colocada por smstelekom 5 meses atrás

Última resposta por James 5 meses atrás

Firefox will not play DRM content video

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and re… (ler mais)

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Colocada por GALearyCPA 21 horas atrás

Última resposta por jonzn4SUSE 13 horas atrás

Hotmail NOT displaying the body of emails. I see the title, click on it, but nothing to see, this occured after updating the Firefox 125.0.3, No problem with my Hotmail on windows computer. What gives? Mac IOS 14.4.1

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title… (ler mais)

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title, NOT the body of the message. I have NO issues with a Windows computer. What can I do so I can see the body of the message?

Colocada por thboo 3 dias atrás

Última resposta por James 19 horas atrás

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out?

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out? Unless there is some patch one needs to re-install a non-vulnerable version. htt… (ler mais)

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out?

Unless there is some patch one needs to re-install a non-vulnerable version.

https://www.cisecurity.org/advisory/a-vulnerability-in-mozilla-pdfjs-could-allow-for-arbitrary-code-execution_2024-046

https://support.mozilla.org/en-US/questions/1333222

Colocada por a.morgulis 1 dia atrás

Última resposta por jscher2000 - Support Volunteer 20 horas atrás

firefox freezes when I click in the address bar

Very similar to -> https://support.mozilla.org/en-US/questions/1427103 My firefox now freezes when I click in the URL bar. NO solution I have found so far other than … (ler mais)

Very similar to -> https://support.mozilla.org/en-US/questions/1427103

My firefox now freezes when I click in the URL bar. NO solution I have found so far other than task manager -> end task and restart the browser. Occasionally that will work, other times it will immediately freeze again.

Historically I have had a LOT of tabs open, more recently less than 20 tabs. I have never seen the issue before.

Windows 10 22H2 Ryzen 3600 32GB RAM Nvidia RTX 3060 LHR 3 Monitors 2 - 1920x1200, 1 - 1920x1080

What I have tried so far: - reboot - restart firefox - "refresh" firefox - troubleshooting mode - removed all extensions - removed some extensions - reduced tabs down to a few - tried to click in the start page search instead of url bar - turned off hardware acceleration - turned on hardware acceleration - turned off TLS DNS - using only 1 window at a time instead of 2 or 3 - waited for an hour or so and window did not become responsive

None of these solutions fixed the issue. A screenshot would be useless as the window looks fine, but the UI is unresponsive.

Colocada por drofmij 2 dias atrás

Última resposta por jscher2000 - Support Volunteer 20 horas atrás

Search data jump to the URL bar

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL ba… (ler mais)

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL bar. How can I stop this annoying operation

Colocada por John McBratney 21 horas atrás

Última resposta por Agent virtuel 20 horas atrás

Pinned Pages

Hello, I had a crap ton of pinned pages for a long time. I restarted my computer and now they're gone. I've restarted my computer before with no issues. Pinned pages are… (ler mais)

Hello,

I had a crap ton of pinned pages for a long time. I restarted my computer and now they're gone. I've restarted my computer before with no issues. Pinned pages are supposed to stay no matter if you turn off or restart. How can I go about getting them back?

Thanks,


Michelle Sinclair

Colocada por michelle-sinclair76 22 horas atrás

Última resposta por cor-el 21 horas atrás