Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

No audio in videos only on Facebook and only when using Firefox

  • 1 resposta
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por Terry

j_parsons
j_parsons
more options

Hi, I am stumped and I have gone through all the settings discussed in Firefox help as well as Facebook.

The problem is that there is no audio in videos on Facebook using Firefox. There is no problem with the audio in videos on Facebook using Chrome. Oddly, there is audio when viewing videos on YouTube in Firefox. Firefox is my browser of choice and I would like to to continue to use it but it's frustrating to not be able to hear the audio on Facebook and then have to switch to Chrome.

In case it makes any difference, I recently switched to duckduckgo as my search engine. Does anyone have any ideas as to how to fix this?

Thanks

Hi, I am stumped and I have gone through all the settings discussed in Firefox help as well as Facebook. The problem is that there is no audio in videos on Facebook using Firefox. There is no problem with the audio in videos on Facebook using Chrome. Oddly, there is audio when viewing videos on YouTube in Firefox. Firefox is my browser of choice and I would like to to continue to use it but it's frustrating to not be able to hear the audio on Facebook and then have to switch to Chrome. In case it makes any difference, I recently switched to duckduckgo as my search engine. Does anyone have any ideas as to how to fix this? Thanks

Modificado por j_parsons a

Todas as respostas (1)

Terry
Terry
more options

I have no such problem. The article linked below may get you started.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues