Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Unable to log in to Firefox Sync. New machine and new Firefox install.

  • Nenhuma resposta
  • 1 tem este problema
  • 10 visualizações
52371
52371
more options

Log in accepts email and password, then sends authorization code, but when code is entered screen refreshes to display "Incorrect password" and strangely changes the correct email address to an old address that has never been associated with this brand new MacBook Pro.

Note: the old email address was previously used with my Firefox Sync account years ago, but was changed.

Same result replicated several times.

I remain logged in on other devices. Only the new MacBook Pro has this issue.

Log in accepts email and password, then sends authorization code, but when code is entered screen refreshes to display "Incorrect password" and strangely changes the correct email address to an old address that has never been associated with this brand new MacBook Pro. Note: the old email address was previously used with my Firefox Sync account years ago, but was changed. Same result replicated several times. I remain logged in on other devices. Only the new MacBook Pro has this issue.