Suddenly cannot run Firefox, Windows 10.
I'm running Windows 10. Firefox will not start so I thought I might need to re-install it. I opened Internet Explorer and made that my default browser (I don't know if that then imported bookmarks etc - maybe)
My intention was then to uninstall Firefox, download a new copy and install it. However, when I try to uninstall a message tells me that Firefox is running and I need to close it first. Except it's not running of course. When I open Task Manager and look at the apps running only Internet Explorer was listed. How do I fix this please?
Windows 10 has got me closer to biting the bullet and moving to Linux.
Solução escolhida
Thanks for your help.
Windows 10 didn't start in safe mode using the F8 key, but started normally. I had already downloaded Mozilla. I deleted the Mozilla fles (except Thunderbird) in Programs. Then I installed Firefox again. Suddenly my keyboard was not working so I restarted. Windows 10 decided to update on restart and now Firefox seems to be working OK.
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It might be another program is accessing the Firefox profile, causing the error.
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox. ++++++++++++++++++++++++++++++++++++++++++++++++++++ Reboot your Computer in Safe Mode.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer.
Modificado por FredMcD a
I fixed the instructions I posted above as they were in the wrong order.
Solução escolhida
Thanks for your help.
Windows 10 didn't start in safe mode using the F8 key, but started normally. I had already downloaded Mozilla. I deleted the Mozilla fles (except Thunderbird) in Programs. Then I installed Firefox again. Suddenly my keyboard was not working so I restarted. Windows 10 decided to update on restart and now Firefox seems to be working OK.
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support.
Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.