Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Tb crashes when trying to import Outlook 2007 mail

  • 12 respostas
  • 14 têm este problema
  • 9 visualizações
  • Última resposta por Wayne Mery

more options

Installed TB and imported my address book and calendar OK (one at a time). When I try to import my mail messages, TB crashes. I do have a lot of folders/messages. Is there a limit to how many of either I can import?

Installed TB and imported my address book and calendar OK (one at a time). When I try to import my mail messages, TB crashes. I do have a lot of folders/messages. Is there a limit to how many of either I can import?

Solução escolhida

This is fixed in version 31.1.0, available now.

Ler esta resposta no contexto 👍 1

Todas as respostas (12)

more options

What version of Thunderbird exactly? When you say a lot. How large is the PST file? More than a couple of hundred folders? More than 4Gb of mail in a folder?

And can you post some crash ids? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

more options

I installed version 31.0.

My pst is about 600MB. I have approximately 90 - 100 folders.

Here is one of the crash report links: https://crash-stats.mozilla.com/report/index/5ee9ed61-df76-4538-b1f8-bf9672140729

I also have an archive folder that is about 1.9 GB, but I am not trying to import that (I don't think). I could move it out of the Outlook folder if necessary.

I appreciate your help.

more options

TB31 has a major import problem. A fix is in the works and should be out soon, but no ETA. Version 24 should work.

more options

Thanks for that Wayne.... got a bug number so I can follow along?

more options

Thank you. Could I download 24, install that and use it to do my imports and them upgrade to 31? Or should I just wait?

more options

TB 24 is here http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/24.7.0/win32/ pick your language for example en_US for US English and download the executable by clicking on it. Run it after downlading

more options

Thank you both for your help.

more options

I downloaded Thunderbird today, but the bug fix evidently has not been put into rel 31.0.

Where can I find a download that has the fix included.

more options

Watch the bug, there will be a commit, which has not occurred yet, at this point there is only a review + to say the patch is Ok. The commit will occur and approximately 24 hours later you can expect to download a daily build with the patch. from here http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/ your looking for Thunderbird-34a1.en_US.win32.installer.exe with a date after the commit.

more options

Thank you. I decided not to install version 24 so I will just wait a short time and look for a version of 31+.

I appreciate the help

more options

Solução escolhida

This is fixed in version 31.1.0, available now.