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Why can I not get through a whole session (20-30min) on Firefox without having to RESTART my computer?

  • 3 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta por maryafitz

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Working in gmail and answering mail--or even accessing my bank accounts-- for more than a few minutes is not possible. Firefox takes me off the internet even as I am typing an answer and then I have to restart my laptop to resume. This happens EVERY TIME I am online in Firefox! I do not use another browser, so it is very annoying. The notice says "you have no internet access, check your connection." My connection is ALWAYS fine! Sometimes the error message comes up "OOPs error #001."

Working in gmail and answering mail--or even accessing my bank accounts-- for more than a few minutes is not possible. Firefox takes me off the internet even as I am typing an answer and then I have to restart my laptop to resume. This happens EVERY TIME I am online in Firefox! I do not use another browser, so it is very annoying. The notice says "you have no internet access, check your connection." My connection is ALWAYS fine! Sometimes the error message comes up "OOPs error #001."

Todas as respostas (3)

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"OOPs error #001." is a google error when internet connection is lost. Browsers (including firefox) do not initiate, nor close the connection to your network - they only using system to send and receive data.

If you're being disconnected from the internet, that's something beyond Firefox and possibly beyond your computer.

Many things could go wrong. Milions of people are having problems to connect to the internet. If you're not advanced user, I suggest seeking help from your ISP.

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Contact your internet provider and have them test the line.

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Verizon has told me several times that it is not their fault. As for testing the line, you might as well as them to pull teeth! They do not provide any services in house. I do turn off my wireless connection for 15 sec. occasionally, to "give it a rest" and allow it to reset. But the problem of constant disconnecting from the internet persists.