Últimas respostas

• Non-overridable TLS error occurred.

  I used the Qualsys SSL test web site with your mail server URL to test its TLS support and it was not able to connect due to "No secure protocols supported". and "no more data al…

• XUL RUNNER ERROR: PLATFORM VERSION '91.4.0' IS NOT COMPATIBLE WITH MINVERSION>=91.3.0 MAXVERSION<=91.3.0.

  This usually occurs if an error occurs in a automated update. Uninstall Thunderbird (don't check the checkbox to delete your data), download the setup program from https://www.th…

• Thunderbird won't accept "Restored" email from IMAP Outlook/Exchange account

  Compacting physically removes deleted messages (which are normally just marked deleted and hidden from view). Stop doing that until this problem is solved. Try going to the …

• unable to login to my email account

  Did you recently enable two-step authentication for a Gmail IMAP account? If you did you need to create a application password for Thunderbird and use that instead of the normal …

• Thunderbird: MalwareBytes Add-On

  I've used the commercial version of MalwareBytes for Windows for about 9 months and it doesn't seem to have caused me any problems. I used the free version for years beforehand. …

• How do I modify a locked setting in the config editor?

  Thanks. I found that snippet (and similar ones for the other locked settings) in greprefs.js in omni.ja.

• How do I modify a locked setting in the config editor?

  Thanks for the reply but I don't think my installation does that. My impression is that was an optional feature mainly used by administrators remotely deploying/customizing Thund…

• Thunderbird email 'sbd' files

  The sbd files are not database files. They are renamed directories used to organize the files used to store messages for each folder into a folder hierarchy. Thunderbird only use…

• Merging different Local Folders backups into one single

  1. Use the ImportExportTools NG add-on to import mbox files from your backups into the "Local Folders" directory. It will have you import each underneath a child folder so that t…

• How can I move an email accounts up or down on the left of the Thunderbird main page?

  Install the manually sort folders add-on. Its available for version 60 and 68, but not 78 yet. One way to install it is by going to tools -> add-ons -> extensions and typing m…

• Migrating from Windows to Linux

  You can typically use a copy of the Windows profile "as is" under Linux since all settings that specify a location have both a relative and a absolute path version of that settin…

• This is not a question. I was told to come here and "tell us what you think".

  This is a good alternative to the master password, however I'd like to be able to disable this feature since it adds no value for me and is just yet another thing that can go wro…

• How to move Local folders to the top of the inbox

  The version of that add-on for 68 doesn't let you move the Local Folders account like you could before because it no longer lets you select "Local Folders" as an account. Unfortu…

• Why are 'Full Themes' not longer supported?

  "''Why this backwards step ?''" When Matt said "Mozilla ripped out support for full themes" he meant the Firefox developers. Don't think of Thunderbird being developed by Mozi…

• How do I get emails received prior to using Thunderbird

  You can remove a hard drive from a old PC and connect it to your current PC via a USB port, using a inexpensive adapter. It will use a different drive letter if you do that, but …

• How do I get emails received prior to using Thunderbird

  Yes. How to do it depends upon where they are stored. I assume they are no longer stored on the mail server, the only copy is on your hard disk. If they were still stored on t…

• Does FIDO U2F in Thunderbird 60 actually work with a email account?

  I submitted a support ticket to Fastmail and got a reply today. "We currently do not support this. We hope to support this in the future, but don't have any timeline on this now,…

• How do I get rid of the vertical tasks pane in the Tasks tab?

  Thanks for replying but you're basically just suggesting the temporary workaround I already rejected in the third paragraph of my post..

• Please tell me if I can use a Yubikey 2 factor authetication to acess my gmail through thunderbird?

  I asked a similar question in https://support.mozilla.org/en-US/questions/1230107 though my main interest is getting it to work with my Fastmail account. I also submitted a suppo…

• Bad Eyesight - Unable to read messages in Thunderbird 52.9.1

  No idea. In "tools -> options -> display -> formatting -> advanced" (I'm assuming you enabled the menu bar toolbar) you can select a font size, specify a minimum font size an…

• I would like to send out 500 - 1,000 bulk emails daily. May I do this with Thunderbird without causing any problems for me or Mozilla? or the underlying server

  You can do that with Thunderbird. However, most email providers impose limits on how many messages you can send a day. Frequently the limit is based on the total number of recip…

• Duplicate Certificate Authority Issuer names preventing message signing

  Your screen shots don't provide enough context given how many years its been since I paid any attention to S/MIME. But its puzzling why one certificate has both fastmail.fm and g…

• Is Thunderbird ITAR compliant?

  See https://www.virtru.com/blog/itar-compliance/ and http://www.interlink.com/blog/entry/is-office-365-international-traffic-in-arms-regulations-itar-compliant I've read that…

• Too many issues to list...If I uninstal TB can I save my address book and saved e-mails and instal a new version of TB

  Your downloaded mail, settings, address books, add-ons, saved passwords etc. are stored in a "profile" directory. Uninstalling does not delete that profile. If you re-install Thu…

• How can I see blocked e-mail messages in order to find missing e-mails?

  You are probably using a POP account. Tools -> account settings -> yahoo -> server settings will have "Server Type: POP Mail Server" near the top of the right pane if you are usi…

• Thunderbird deleted my emails when I deleted them from Yahoo webmail!

  Sorry to hear that. However, if you had copied the messages to the "Local Folders" special account before deleting the originals they'd be safe regardless of what you did to the …

• Can emails be combined/merged something like Seamonkey

  I updated http://kb.mozillazine.org/Importing_folders to include a screen shot of the icon.

• Can emails be combined/merged something like Seamonkey

  Find the edit field that has grey "Search all add-ons" text in the upper right corner. Just to the left is a gear like icon (for a list box) similar to what Google uses in Gmail.…

• Can emails be combined/merged something like Seamonkey

  There is a bug in the built-in search function for add-ons in Thunderbird, it doesn't find all of the add-ons on the Mozilla add-ons web site. That's why that KB article has a li…

• Can emails be combined/merged something like Seamonkey

  See http://kb.mozillazine.org/Importing_folders for how to import folders using the ImportExportTools add-on (and how to get and install that add-on).

• why can't I send using outlook?

  Why are you using a ancient version of Thunderbird? I suggest you upgrade to the latest version, if nothing else it will make it easier for people to help you. I hope you enab…

• Either there is no default client or the current mail client cannot fulfil the messaging request. Please run Microsoft Outlook and set it as mail default client

  SimpleMAPI is used by some applications such as Word to send messages using the default email client. Thunderbird supports SimpleMAPI. However, some applications require the defa…

• How can I restore emails from a deleted account

  The files with the *.msf file extension are sometimes called index files, but they're basically just a cache of the folder listing. They're unimportant, and will be automatically…

• Local Folders: emails stored as single files vs multiple files

  "''One clarification required: does 'Mbox' only apply to the Inbox or to the Local Folders, too?'' " It applies to all folders in "Local Folders". There is an older way to…

• Local Folders: emails stored as single files vs multiple files

  Local Folders is a pseudo account that contains multiple folders. The 4GB limit is for each folder, not for "Local Folders" as a whole. The same limit applies to POP accounts. …

• I want to download all emails in a folder to a CD for backup purposes

  Since you only want to archive a few folders, why not use the [https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ ImportExportTools] add-on to export them? It…

• As of version 31, why is there still no Thunderbird option to insert current date and time in message that you are writing?

  If installing the TimeStamp add-on is unacceptable to you see if there is a related add-on that you already use that you might be able to convince the author to add your feature.…

• Copies of sent mail not being saved in sent folder with Yahoo account

  See if you have the same problem sending a message using yahoo webmail (a browser). There might be something wrong with the folder. If that doesn't help try moving the most re…

• What is a label?

  Labels are essentially mail folders in Gmail webmail. I think one of the forms to recover your mail (or your password) asks for four labels as part of proving your identity. You …

• As of version 31, why is there still no Thunderbird option to insert current date and time in message that you are writing?

  Where was it promised? A quick search of Bugzilla didn't find a functionality request bug report for it. I assume you're aware that Mozilla stopped development about 2 years a…

• retention policy delete messages

  Yes. See http://kb.mozillazine.org/Message_aging Are you running into a problem?

• What does I/D ERROR IN ROUTINE MEAN

  Could that have been "I/O error in Routine" instead? That can occur due to conflicts caused by security software you installed, or problems with the file permissions for tempo…

• Is Thunderbird dead or not?

  There is no clear answer about Thunderbird's future despite the official statements that "we are not dropping Thunderbird". The real risk isn't Mozilla deciding to kill Thunderbi…

• Thunderbird always displays message " Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird

  The most common cause of that problem is occasionally Thunderbird does not fully shut down when you exit it. The process is still running even though you can't see the applicatio…

• there is no 'bookmarks manager on the bookmark drop down menu

  I'm not aware of any replacement for the old built-in bookmark manager. I tried using the "Old Manage Bookmarks 0.0.4" add-on (bypassing version checking using the add-on compati…

• How do I disable tab candy?

  Nope. I was not using any shortcut. I was just flipping between two tabs with a mouse. In one of those tabs I was typing a forum post. Is there any extension that will actual…