Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do configure server settings to get my Norton antivirus to scan my email

  • 2 respostas
  • 4 têm este problema
  • 200 visualizações
  • Última resposta de LizEE
  • Resolvidas

According to Norton help the email scanning This feature does not work if your SMTP or POP3 email port is an SSL-encrypted email port. Norton Internet Security supports all email programs that use non-SSL POP3 and SMTP communication protocols so should I alter the settings or find another email provider

According to Norton help the email scanning This feature does not work if your SMTP or POP3 email port is an SSL-encrypted email port. Norton Internet Security supports all email programs that use non-SSL POP3 and SMTP communication protocols so should I alter the settings or find another email provider

Solução escolhida

Periodically we see posting like this and it is difficult to answer because the reply will almost certainly cause offense.

SSL is the way of the future and you can not collect mail in a mail client from Gmail, Yahoo or Outlook.com unless you use it. Most ISPs are also in the process of implementing it, along with IMAP mail to support the connected device world. If your anti virus program can not live in a secure connection environment it is time to get one that can. Or better yet get one that does not scan email at all.

Email scanning is very difficult to justify other than it sounds good in marketing material. Thunderbird does not allow scripts to run, and about the only way you can get a virus from an email in Thunderbird is by opening an attachment. ALL anti virus programs I have seen have a component (it has a different names for each product) that claims to scan files when you open them and stop infected programs from launching. So when your attachment is launched, this component will catch the event and stop the infection from occuring.

Ler esta resposta 👍 2

Todas as respostas (2)

Solução escolhida

Periodically we see posting like this and it is difficult to answer because the reply will almost certainly cause offense.

SSL is the way of the future and you can not collect mail in a mail client from Gmail, Yahoo or Outlook.com unless you use it. Most ISPs are also in the process of implementing it, along with IMAP mail to support the connected device world. If your anti virus program can not live in a secure connection environment it is time to get one that can. Or better yet get one that does not scan email at all.

Email scanning is very difficult to justify other than it sounds good in marketing material. Thunderbird does not allow scripts to run, and about the only way you can get a virus from an email in Thunderbird is by opening an attachment. ALL anti virus programs I have seen have a component (it has a different names for each product) that claims to scan files when you open them and stop infected programs from launching. So when your attachment is launched, this component will catch the event and stop the infection from occuring.

Thanks for answering my question, so it appears I should not worry about email scanning