Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

For whatever reason Firefox keeps displaying the "Untrusted Connection" error due to my company's firewall.

  • 1 resposta
  • 8 têm este problema
  • 94 visualizações
  • Última resposta de cor-el
  • Arquivado

Reshy
Reshy

I have at least three dozen instances of adding a certificate override for google (Logged on Certificates/Other) and it pops up every time I start the browser. Furthermore now it's no longer giving the override option, instead only giving me the technical details and the "get me out of here" without the override option. There's no way to make the company's site overall accepted as a security certificate so it requires adding an exception to most sites I go to and it's really annoying and is causing me problems at work. Switching to chrome may have to happen if I cannot even access my e-mail using this browser. I had to launch it just to register on the forums for gods sake! Why can't I override the security certificates for my company's firewall?!

I have at least three dozen instances of adding a certificate override for google (Logged on Certificates/Other) and it pops up every time I start the browser. Furthermore now it's no longer giving the override option, instead only giving me the technical details and the "get me out of here" without the override option. There's no way to make the company's site overall accepted as a security certificate so it requires adding an exception to most sites I go to and it's really annoying and is causing me problems at work. Switching to chrome may have to happen if I cannot even access my e-mail using this browser. I had to launch it just to register on the forums for gods sake! Why can't I override the security certificates for my company's firewall?!

Todas as respostas (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Best would be to get the root certificate of that firewall and install this certificate in Firefox and set the appropriate trust bits.

Do other browsers like IE also have this problem as it is possible that this root certificate has been installed for IE, but not for Firefox?

Which firewall is used?

You can try to contact the IT department to see if they have a solution for Firefox.

Alterado por cor-el em