hello Irenelam, from the crash details you've submitted, it appears that the babylon toolbar on your pc is triggering the crashes. please remove it like it is described here: https://support.mozilla.org/questions/935739#answer-367152

but i cant even open my firefox it just keep sending me crash report,so how i gona go to the toolbar?

it should be listed in the windows control panel under programs. please uninstall it from there.

Try to open Firefox in the Firefox SafeMode.

http://support.mozilla.com/en-US/kb/Safe+Mode

i have uninstall it form there but the crashes of firefox problem still the same

hello - sorry to hear that you're still having problems. have you uninstalled all components of this software ("Browser Manager", "Bprotector", "Object Installer") as it was described in the link?

i cant seem to find browser manager etc and when i go to the toolbar extension i cant seem to find the babylon file

"browser manager" is the component which causes the firefox crashes & you'd have to remove in order to fix the issue. unfortunately a search for it on the internet reveals that this software is very close to be considered malware and is quite hard to get rid of - please follow the instructions at www.explosiveknowledge.net/main/2012/08/19/browsemngr/

i have open the browser manager file but when i started to delete the browser manager dll and settings it cant be deleted so i use the hunter mode of revo,it say try to point to another window etc

maybe you can also use a tool like unlocker to successfully delete files which are in use...