Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

PC crashes with BOD when uploading a file using Firefox to my iPad

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta de htpbreewel

more options

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

Solução escolhida

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

more options

Thank you for your reply. After updating the Intel WiFi driver with the help of Driver Genius Pro the problem did not occur any more. Strange that Windows Update did not come up with this driver.

Problem solved