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Hardware configuration is limiting version update of Adobe Acrobat plugin. Adobe minimum requirements will not allow Reader X to run on old machine. Plugin checker not taking this into account. Should it?

  • 4 respostas
  • 7 têm este problema
  • 1 exibição
  • Última resposta de Klip Kreator

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Heres the hardware:

Hardware: Processor: AMD K6-2 at 450 MHz Vendor Banner: "AuthenticAMD" Processor: AMD K6-2 at 450 MHz Class: 686 Model: 8 Stepping Revision: 12 Features: CPUID Support Level 80000005 Integral FPU Virtual Mode Extension Debugging Extension Page Size Extension Time Stamp Counter Model Specific Registers Machine Check Exception CMPXCHG8B Instruction Support Fast System Call Page Global Extension MMX Technology Reserved Full Name: AMD-K6(tm) 3D processor Internal Cache: Data TLB [2-way, 128 entries] Instruction TLB [1-way, 64 entries] 32K L1 Data Cache [2-way, 2 lines per tag, 32 byte line size] 32K L1 Instruction Cache [2-way, 2 lines per tag, 32 byte line size] Memory (RAM): 128 MB Memory Utilized: 91% Total Physical Memory: 130552 KB Free Physical Memory: 10480 KB

Operating System: Windows XP Home Edition Version: 5.1 Build 2600 Service Pack 3

Modems: Generic 56K HCF Data Fax Modem Port: COM3 Version: 5.0.0.2 Standard Modem Port: COM4 Version: 5.1.2535.0 HUAWEI Mobile Connect - 3G Modem Port: COM6 Version: 2.0.3.817

COM Ports: COM1 COM2 COM3 COM4 COM5 COM6 COM7 COM8 COM9

Network: Alltel Wireless Internet

Here are the requirements from Adobe:

LINK: Adobe's Reader X requirements link

* Intel® 1.3GHz or faster processor

   * Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 3 (32 bit) or Service Pack 2 (64 bit); Windows Server® 2003 (with Service Pack 2 for 64 bit; Windows Server® 2008 (32 bit and 64 bit); Windows Server 2008 R2 (32 bit and 64 bit); Windows Vista® Home Basic, Home Premium, Business, Ultimate, or Enterprise with Service Pack 2 (32 bit and 64 bit); Microsoft Windows 7 Starter, Home Premium, Professional, Ultimate, or Enterprise (32 bit and 64 bit)
   * 256MB of RAM (512MB recommended)
   * 260MB of available hard-disk space
   * 1024x576 screen resolution
   * Microsoft Internet Explorer 7 or 8; Mozilla Firefox 3.5 or 3.6
   * Video hardware acceleration (optional)

I think processor speed and memory would be the culprit.

The plugin checker says outdated but there is no update supporting the old hardware. So is the Plugin Checker wrong for my configuration?

Seems as if Adobe will go by the wayside in my future on this machine and I know others will hit the same wall.

BTW Firefox is running great!

'''Heres the hardware:''' <code>''Hardware: Processor: AMD K6-2 at 450 MHz Vendor Banner: "AuthenticAMD" Processor: AMD K6-2 at '''450 MHz''' Class: 686 Model: 8 Stepping Revision: 12 Features: CPUID Support Level 80000005 Integral FPU Virtual Mode Extension Debugging Extension Page Size Extension Time Stamp Counter Model Specific Registers Machine Check Exception CMPXCHG8B Instruction Support Fast System Call Page Global Extension MMX Technology Reserved Full Name: AMD-K6(tm) 3D processor Internal Cache: Data TLB [2-way, 128 entries] Instruction TLB [1-way, 64 entries] 32K L1 Data Cache [2-way, 2 lines per tag, 32 byte line size] 32K L1 Instruction Cache [2-way, 2 lines per tag, 32 byte line size] Memory (RAM): '''128 MB''' Memory Utilized: 91% Total Physical Memory: 130552 KB Free Physical Memory: 10480 KB Operating System: Windows XP Home Edition Version: 5.1 Build 2600 Service Pack 3 Modems: Generic 56K HCF Data Fax Modem Port: COM3 Version: 5.0.0.2 Standard Modem Port: COM4 Version: 5.1.2535.0 HUAWEI Mobile Connect - 3G Modem Port: COM6 Version: 2.0.3.817 COM Ports: COM1 COM2 COM3 COM4 COM5 COM6 COM7 COM8 COM9 Network: Alltel Wireless Internet''</code> '''Here are the requirements from Adobe:''' LINK: [http://www.adobe.com/products/reader/tech-specs.html Adobe's Reader X requirements link] <code>'' * Intel® 1.3GHz or faster processor * Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 3 (32 bit) or Service Pack 2 (64 bit); Windows Server® 2003 (with Service Pack 2 for 64 bit; Windows Server® 2008 (32 bit and 64 bit); Windows Server 2008 R2 (32 bit and 64 bit); Windows Vista® Home Basic, Home Premium, Business, Ultimate, or Enterprise with Service Pack 2 (32 bit and 64 bit); Microsoft Windows 7 Starter, Home Premium, Professional, Ultimate, or Enterprise (32 bit and 64 bit) * 256MB of RAM (512MB recommended) * 260MB of available hard-disk space * 1024x576 screen resolution * Microsoft Internet Explorer 7 or 8; Mozilla Firefox 3.5 or 3.6 * Video hardware acceleration (optional)''</code> ''' I think processor speed and memory would be the culprit. The plugin checker says outdated but there is no update supporting the old hardware. So is the Plugin Checker '''wrong''' for my configuration? Seems as if Adobe will go by the wayside in my future on this machine and I know others will hit the same wall. BTW Firefox is running great!'''

Alterado por Klip Kreator em

Todas as respostas (4)

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No, it doesn't interrogate for hardware specs when determining whether an update for plugins is due.

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Should it?

History; Plugin Checker Article on WebDev

BTW after a two hour download from Adobe of Reader X by the Adobe DLM the installer says no way! Bad Burn...

I am hoping to save a lot of time and resources for many users. Needless to say the time wasted on "UNKNOWN PLUGIN" research ie. Google Update and Windows Presentation Foundation.

The Plugin Checker site could give better resolutions than Searches...

  • Plugin supported by Application Link(s)
  • Knowledge base referrals maybe?
  • Another option is to submit data to Mozilla on the UNKNOWNS for statistical analysis to prioritize solutions and knowledge...

Alterado por Klip Kreator em

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Let Mozilla know how you feel about the Plugin Check page here.
http://hendrix.mozilla.org/

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After some careful consideration:

Firefox Help: Using the Adobe Reader plugin with Firefox

Knowledge Base: MozillaZine | Adobe Reader

There is a new version of Adobe Reader called Reader X.

Because of the Hardware requirements I will remain with Adober Reader 9.

The Acrobat plugin version is maintained by Adobe Reader's Update Check routine. The version of Adobe Reader 9 is supported by Adobe with security releases.

Reference: Adobe Security bulletins and advisories

So the plugin checker is in error when it recommends an update to the plugin.

Recommendation:

It should say plugin is up to date and new App version is available.

Alterado por Klip Kreator em