Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Trying to download and everytime it says the file is corrput and won't install

  • 1 resposta
  • 27 têm este problema
  • 8 visualizações
  • Última resposta de cor-el

txfiero87
txfiero87
more options

I just bought a new computer today and everytime i try to download firefox it goes for a while and then asks to install it, when i go to install it says file is corrupt and won't install??? I don't understand this keeps happening all day.

I just bought a new computer today and everytime i try to download firefox it goes for a while and then asks to install it, when i go to install it says file is corrupt and won't install??? I don't understand this keeps happening all day.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run the Firefox installer directly, but save the file to the Desktop instead and start the installation via a double-click or via the right-click context menu "Run as Administrator". If the file is still corrupted then temporarily disable your anti-virus software during the download and installation.