Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

PDF files

  • 2 respostas
  • 0 tem este problema
  • 17 visualizações
  • Última resposta de jonzn4SUSE

amanda54
amanda54
more options

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please? Thanks Amanda

Todas as respostas (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Hi, can you create a new issue on https://github.com/mozilla/pdf.js/issues/ with attached exemplary pdf? Thanks!

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

amanda54 said
Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please? Thanks Amanda

What does that mean? Can you provide proof of the issue? Can we replicate the same steps? How about recording your desktop and showing the issue. What OS? What version of Firefox? What happens on this site, can you open pdfs? https://www.irs.gov/downloads/irs-pdf