Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Dragging messages from inbox to subfolder problem

  • 1 resposta
  • 0 tem este problema
  • 147 visualizações
  • Última resposta de DavidGG
  • Arquivado

Hi all, After the latest update, "dragging" messages from the inbox display to a sub-folder causes the message to disappear. The message shows being dragged, disappear from the Inbox folder, but does not show in the chosen sub-folder. I have now lost? quite a few important messages because of that.

Help please??? Nic

Hi all, After the latest update, "dragging" messages from the inbox display to a sub-folder causes the message to disappear. The message shows being dragged, disappear from the Inbox folder, but does not show in the chosen sub-folder. I have now lost? quite a few important messages because of that. Help please??? Nic

Todas as respostas (1)

You may use webmail to check whether the messages are on the server and where. You may also create folders under Local Folders in Thunderbird and see whether the same happens when messages are moved to/from there. That would help us better understand what's happening.