Lost access to main email
Hello,
Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used [edited] @dusyum.com.
I can log in to my Mozilla account but I can't access my bookmarks. Is there any way possible to recover my bookmarks? I can't add a secondary email or account recovery key without access to the temp mail. All I want is the bookmarks, I have no passwords or any sensitive information saved. I've attached a screenshot of proof that I have access to my account. I also remember many of the bookmarks I saved, maybe that could be helpful as proof that I am the account owner?
Thanks in advance!
Alterado por James (doing minimal support) em
Solução escolhida
There is technically a direct ticket support for Mozilla Accounts if you post it by way of https://support.mozilla.org/en-US/questions/new/mozilla-account/form
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If you lost access to the email used for sync there's nothing any users on here can do to help. And since there wasn't a backup email there's no other way to change it now.
I understand, thank you. I intended on contacting Mozilla's support not the community, didn't notice this post being created.
Thanks a lot :)
Solução escolhida
There is technically a direct ticket support for Mozilla Accounts if you post it by way of https://support.mozilla.org/en-US/questions/new/mozilla-account/form
Oh interesting, I guess that's where I went wrong :D I clicked on Firefox instead of Mozilla Account when I was choosing the product :)
Thanks for your help! I really appreciate it.