Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

after downloading mails inbox of thunderbird does not synchronize with IMAP account

  • 3 respostas
  • 0 tem este problema
  • 27 visualizações
  • Última resposta de david

walkolli
walkolli
more options

Hi, I use Firefox since more than a decade and till aprox. 4 weeks it worked perfectly. Since then the following happens:

These are my settings

  • I have thunderbird on my local laptop
  • have outlook on my mobile phone
  • I use gmx-mail

I did not change anything reg. Settings on my mobile, in GMX or in thunderbird

I can download all my mails. In my local inbox on my computer, I delet mails. IN THE PAST: after deleting mails in my local inbox, they were also deleted in GMX and on my mobile SINCE aprox. 4 weeks: on my local laptop, mails are deleted (or moved to a local folder) - in GMX and on my mobile phone with outlook, the mails stay in the inbox.

It seems that the inbox is only synchronised with showing new mails from the server, but not with deleting or moving mails.

In this way it is impossible to organize myselfe since the inbox on my phone / in GMX is overflowing.

Thanks for your help, Oliver

Hi, I use Firefox since more than a decade and till aprox. 4 weeks it worked perfectly. Since then the following happens: These are my settings * I have thunderbird on my local laptop * have outlook on my mobile phone * I use gmx-mail I did not change anything reg. Settings on my mobile, in GMX or in thunderbird I can download all my mails. In my local inbox on my computer, I delet mails. IN THE PAST: after deleting mails in my local inbox, they were also deleted in GMX and on my mobile SINCE aprox. 4 weeks: on my local laptop, mails are deleted (or moved to a local folder) - in GMX and on my mobile phone with outlook, the mails stay in the inbox. It seems that the inbox is only synchronised with showing new mails from the server, but not with deleting or moving mails. In this way it is impossible to organize myselfe since the inbox on my phone / in GMX is overflowing. Thanks for your help, Oliver

Todas as respostas (3)

david
david
  • Top 10 Contributor
more options

All three devices need to be using IMAP for account settings. You can verify the PC by clicking account settings and then server settings and either POP or IMAP will appear near the top.

walkolli
walkolli Autor da pergunta
more options

Hi, All Devices use the IMAP-service It worked perfectly in te past and I did not change any settings. To add: I checked my online Inbox at gmx.de and there the deleted Mails were still there --> this implies for me that there is no communication between my laptop and the Server when it comes to communicat TO the Server. Downloading Mails work perfectly.

david
david
  • Top 10 Contributor
more options

That's possible, but I'm interested. Could you please post a screenshot of the account settings pane? Thank you.