Email download problem
Been using ThunderBird for many years to access my ATT email account ( [edited] @pacbell.net), but for the last three days it won't allow ThunderBird to access it and download emails. Have reloaded T-Bird, Changed passwords,, etc. but no good. Called ATT twice and they say since I can download from ATT sites it's T-Bird that's the problem....why after this many years???
Tom Sailers [email removed from public]
Alterado por James (doing minimal support) em
Todas as respostas (6)
By "reloaded T-Bird", do you mean you uninstalled and reinstalled it? What exactly happens when you check for messages? Are you getting any error messages?
Completely uninstalled T-Bird and re-installed latest version, but still get same error message when tying to download email:
"Sending of password for user [edited] @pacbell.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later."
Email setting checked and are correct, can get email at common.att.com
Tom
Alterado por James (doing minimal support) em
Instead of the account password, you must use a secure mail key in TB.
https://www.att.com/support/article/dsl-high-speed/KM1010523/
Didn't work as I don't have a clue what that very long special password key was. Tried everything, and nothing works: reloaded T-Bird, obtained several new passwords from ATT and hat didn't work with T-Bird, but work on common.att.com email. Still get this Error Message
Sending of password for user [edited] @pacbell.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later.
When that's hit I get message to:
RETRY - ENTER PASSWORD - CANCEL
Retry doesn't work, new password doesn't work,and only Cancel takes me out.
Don't ahve a clus what to do next.
Tom
Alterado por James (doing minimal support) em
tsailers, this is a community support forum and not some sort of private ticket or chat system so you should not post your full email in public.
It's only going to work with a secure mail key. Follow the instructions here: