Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Unable to watch Netflix, or other video content other than YouTube

  • 3 respostas
  • 1 tem este problema
  • 138 visualizações
  • Última resposta de FredMcD

more options

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.
Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail. On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media." I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: [[Fix common audio and video issues]] [[Fix video and audio playback problems on Firefox for Windows]] If there is anything I haven't tried yet, please let me know.

Todas as respostas (3)

more options

Solução escolhida

more options

Thank you. Somehow I missed the giant "Add a feature" button at the top of the Optional features tab in windows 10 settings. Issue resolved!

more options

Glad to help. Safe Surfing.