Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Videos loading slowly

  • 2 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de paaajinka

paaajinka
paaajinka
more options

Hi, videos in firefox load really slowly recently although I have a fast internet connection. I often use youtube and now it takes about 5-10 seconds before they start playing. Even if the video is loaded and I move the bar it still takes a couple of seconds. It only works quickly when I stop the video and play again without moving the bar. This has been appearing for a couple of days, it was really fast before that. It is not only a youtube problem, it appears anywhere. Previews on youtube work fine. What I have tried: Disabling hardware acceleration Running firefox in safe mode Reinstalling firefox (I also deleted everything in app data) Setting firefox not to use the integrated graphic card I also installed an extension where I can switch between HTML5 and Flash player Nothing works. Any ideas? Thank you :)

Hi, videos in firefox load really slowly recently although I have a fast internet connection. I often use youtube and now it takes about 5-10 seconds before they start playing. Even if the video is loaded and I move the bar it still takes a couple of seconds. It only works quickly when I stop the video and play again without moving the bar. This has been appearing for a couple of days, it was really fast before that. It is not only a youtube problem, it appears anywhere. Previews on youtube work fine. What I have tried: Disabling hardware acceleration Running firefox in safe mode Reinstalling firefox (I also deleted everything in app data) Setting firefox not to use the integrated graphic card I also installed an extension where I can switch between HTML5 and Flash player Nothing works. Any ideas? Thank you :)

Todas as respostas (2)

this is a display name.
this is a display name.
more options

I've tried too, it doesn't work! I have to go to google chrome which I don't want to leave Firefox. But for me, it's not just Youtube. All websites load slow. I need help too.

paaajinka
paaajinka Autor da pergunta
more options

Hi again, I found out by accident that this problem was caused by our Samsung TV (but IDK how exactly). The TV is connected to the same wifi as my laptop and I used it to watch films from my laptop earlier this week. When I turned the TV on the problem with the slow videos disappeared. When I turned it off the videos were slow again. So I removed the TV from the connected devices and now youtube and other pages work fine. I also found out that the TV caused the same problem in Chrome too and now it works OK. I would like to know what exactly caused this problem, because I would like to connect my TV again in future.