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Mozilla VPN keeps turning itself off on my iphone

X-Bit Ops
X-Bit Ops
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As the subject states, the app keeps turning itself off on my iPhone 8 plus v14.4.. It can happen when I'm using it or not. I've rebooted and reinstalled the app but still a no go. I've also tried a few different VPN locations. Any idea? Thanks all.

As the subject states, the app keeps turning itself off on my iPhone 8 plus v14.4.. It can happen when I'm using it or not. I've rebooted and reinstalled the app but still a no go. I've also tried a few different VPN locations. Any idea? Thanks all.

Todas as respostas (1)

Gustavo Aguilera
Gustavo Aguilera
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Hello,

We've received a lot of reports about the VPN on iOS randomly losing connection after the last update. Our engineering team currently is investigating the issue so we can resolve it asap.

Please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with the resolution of this problem.

Best regards,