Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Message Pane

  • 5 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de Stans

awojtow1
awojtow1
more options

Neither the default URL (or any other URL) appear in the start page when I launch Thunderbird; it remains blank. Also, the contents of an email message do not appear in the Message Pane when selected; it remains blank. If I try to open an email message in a new tab, the new tab remains blank. I can only open to read an email message in a new window.

I am running Thunderbird 78.3.1 (64-bit) on Mac, Catalina 10.15.7. Any advice how to fix this?

Neither the default URL (or any other URL) appear in the start page when I launch Thunderbird; it remains blank. Also, the contents of an email message do not appear in the Message Pane when selected; it remains blank. If I try to open an email message in a new tab, the new tab remains blank. I can only open to read an email message in a new window. I am running Thunderbird 78.3.1 (64-bit) on Mac, Catalina 10.15.7. Any advice how to fix this?

Solução escolhida

Is it different in safe mode (hold Option when launching TB)?

Ler esta resposta 👍 1

Todas as respostas (5)

Stans
Stans
more options

Let's see a screenshot of Tbird's entire window, showing the blank start page or message pane.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solução escolhida

Is it different in safe mode (hold Option when launching TB)?

Alterado por sfhowes em

awojtow1
awojtow1 Autor da pergunta
more options

Thank you for the suggestion to restart in Safe Mode. In Safe Mode, no problem, but not solved out of Safe Mode until I checked Reset Controls and Toolbars. Now it works in standard mode. Thanks again!

JP
JP
more options

The issue I have with the message pane is that there seems to be what I would call a default home screen which appears, that contains a welcome to Thunderbird and a request for donations now that Mozilla sponsorship has ended. I would like the contents of the top message of my inbox to appear instead. I want to try "checking Reset Controls and Toolbars." Now consider for a moment the dozens and dozens, if not hundreds of areas over the entire graphic interface where I might reset or check something. What would have been truly helpful is if someone had told me WHERE to look to find the place where I find that setting!!!

Stans
Stans
more options

JP said
The issue I have with the message pane is that there seems to be what I would call a default home screen which appears, that contains a welcome to Thunderbird and a request for donations now that Mozilla sponsorship has ended. I would like the contents of the top message of my inbox to appear instead. I want to try "checking Reset Controls and Toolbars." Now consider for a moment the dozens and dozens, if not hundreds of areas over the entire graphic interface where I might reset or check something. What would have been truly helpful is if someone had told me WHERE to look to find the place where I find that setting!!!

Open the link sfhowes posted above.