Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Resolvidas Arquivado

Logins and Passwords are not Syncing

RedAISkye

I've already tried removing master password from both my Windows and Android Firefox but logins and passwords are still not syncing in the Android Firefox.

I've already tried removing master password from both my Windows and Android Firefox but logins and passwords are still not syncing in the Android Firefox.
Ler esta resposta

Solução escolhida

I solved this issue myself by clearing all private data via the app, disconnecting my Firefox account from Firefox Android, connecting my Firefox account back and then syncing, it successfully synced all of my passwords, setting up the Master Password on Firefox Android caused this issue so I'm not able to set the Master Password now so please fix this bug.

Todas as respostas (4)

Hi

Do you have passwords set to sync in the settings of your Firefox Account on both devices?

Seburo said

Hi Do you have passwords set to sync in the settings of your Firefox Account on both devices?

Yes, I have manually tried to sync them as well.

Can the developers look into this bug?

I've noticed that new passwords I add are syncing but the old ones never sync.

Solução escolhida

I solved this issue myself by clearing all private data via the app, disconnecting my Firefox account from Firefox Android, connecting my Firefox account back and then syncing, it successfully synced all of my passwords, setting up the Master Password on Firefox Android caused this issue so I'm not able to set the Master Password now so please fix this bug.