Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

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Solved Arquivado

Upgraded to windows 10 and all my folders and events are gone and it's critical I have them.

christ1 replied
Vavila

My sub folders & events are all gone and I have 200 unopened emails that had previously been deleted over the past few months that are all unopened.

My sub folders & events are all gone and I have 200 unopened emails that had previously been deleted over the past few months that are all unopened.
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I found the subscribe box, but it is greyed out.

Solução escolhida

You can check for a folder named C:\Windows.old\Users\your-username\AppData\Roaming\Thunderbird

If you do not immediately see AppData, make sure Windows shows hidden files and folders. To change that setting, see this article (hopefully it's similar in Windows 10): http://windows.microsoft.com/en-us/windows/show-hidden-files

Does such a folder exist?

If so, look for your old Thunderbird profile. For the default Thunderbird profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

If none of the above works the only way would be to restore a backup of your Thunderbird profile you created prior to the incident.