We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

updated this morning and now nothing on my compter will open. Help please.

  • 3 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de philipp

more options

Nothing opens on my computer, for example PDFs, word docs, Mozilla, etc.. Shut down and restarted multiple times. Got to the internet through Microsoft Edge, which apparently does work. Tried updating Mozilla several times and it stops midway. This all started when I clicked yes to do the Mozilla update. Since then, nothing has worked.

Nothing opens on my computer, for example PDFs, word docs, Mozilla, etc.. Shut down and restarted multiple times. Got to the internet through Microsoft Edge, which apparently does work. Tried updating Mozilla several times and it stops midway. This all started when I clicked yes to do the Mozilla update. Since then, nothing has worked.

Todas as respostas (3)

more options

hi, next to the security software already in place, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

more options

This is Glenn. Ran AVG earlier but was not able to open malware bites. Nothing is opening on my computer

more options

please try to run all this tools when you start your windows pc into safemode (with networking enabled): https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode