Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Arquivado

I can't figure out how to use 7-zip to install firefox

jedezell replied
jedezell

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

Todas as respostas (2)

The EXE files are self-extracting archives using a program from 7zip, but they shouldn't stall out at that point.

When you double-click the installer to start running it, does Windows immediately ask you to confirm that it's okay to run the application, and the dialog/panel shows Mozilla Corporation as the publisher?

Per the above, yes.

I finally figured the solution before I received your reply. First I had to visit the 7-zip site and download their app (free download). The I opened the 7-zip file manager from the Start menu. This brought me to the Downloads path C:\Users\%username%\Downloads\Firefox Setup Stub 49.0.2\ folder and the setup-stub.exe file. By clicking on this exe file the familiar User Account Control Box opened and then the traditional Firefox installation page.

Thanks for looking into this.