Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

No response to request for password reset

  • 1 resposta
  • 6 têm este problema
  • 11 visualizações
  • Última resposta de the-edmeister

lmaille
lmaille
more options

I was unable to log in to the forums so I asked for a password reset and received no email from Firefox with the password reset and no indication that there was a problem. Are the username and password for mozilla support separate from the ones used for Firefox?

I was unable to log in to the forums so I asked for a password reset and received no email from Firefox with the password reset and no indication that there was a problem. Are the username and password for mozilla support separate from the ones used for Firefox?

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

No, this Firefox Support forum has a separate "username / password" system from all the other Mozilla / Firefox systems.

"Firefox Accounts" is a move to get all of those separate "Logins" systems made universal, but it will take some time. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

Under the heading of "What services can I use with Firefox Accounts?" there are a few more than what are listed. 1. The Addons website - https://addons.mozilla.org/en-US/firefox/ - now uses the Firefox Accounts system. 2. The Add-ons support forum does too. - https://discourse.mozilla-community.org/c/add-ons