Firefox crashes
I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data:
Nombre del evento de problema: APPCRASH Nombre de la aplicación: firefox.exe Versión de la aplicación: 43.0.1.5828 Marca de tiempo de la aplicación: 56722c0f Nombre del módulo con errores: IMM32.DLL Versión del módulo con errores: 6.1.7601.17514 Marca de tiempo del módulo con errores: 4ce7ba53 Código de excepción: c0000005 Desplazamiento de excepción: 0001a543 Versión del sistema operativo: 6.1.7601.2.1.0.256.48 Id. de configuración regional: 3082 Información adicional 1: 7054 Información adicional 2: 7054295172216ac85b189b6bf1ec3428 Información adicional 3: bcaa Información adicional 4: bcaa3f59931f53c0be23efde05755397
OS is Windows 7 64 bit.
Solução escolhida
Let's try a full re-install.
Download Firefox For All languages And Systems {web link} Save the file. Then;
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.
Look for, and rename any Mozilla or Firefox folders by adding .old to them.
After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.
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Solução escolhida
Let's try a full re-install.
Download Firefox For All languages And Systems {web link} Save the file. Then;
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.
Look for, and rename any Mozilla or Firefox folders by adding .old to them.
After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.