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Thunderbird e-mail has become unresponsive. I've tried closing and reopening but it continues to be a problem. What can I do to rememdy this?

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I upgraded to Windows 10 when it became available. Had no problems with anything. Suddenly today Thunderbird keeps stalling out. I don't think it has anything to do with Windows 10 since it has worked fine for weeks.

How can I fix this problem?

Margaret Richmnan

I upgraded to Windows 10 when it became available. Had no problems with anything. Suddenly today Thunderbird keeps stalling out. I don't think it has anything to do with Windows 10 since it has worked fine for weeks. How can I fix this problem? Margaret Richmnan

Solução escolhida

Try to start *Windows* in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

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Solução escolhida

Try to start *Windows* in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?