Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Solved Arquivado

I restored some deleted messages from Trash, but they all don't show up in the original folder.

Thunderbird Outro
Mehsab replied
Mehsab
Mehsab

I accidentally set the retention policy to 30 days for the wrong folder which deleted over 1000 messages. I found the messages in the Trash and moved them back to the original folder, but they all didn't show up. I immediately made a copy of the folder file in my profile, and if I examine that file, I can see the missing messages. I've tried rebuilding the associated .msf file and deleting the .msf file, but the messages do not show up. How can I restore access to these messages in Thunderbird? Will rebuilding the Global Data index fix this?

I accidentally set the retention policy to 30 days for the wrong folder which deleted over 1000 messages. I found the messages in the Trash and moved them back to the original folder, but they all didn't show up. I immediately made a copy of the folder file in my profile, and if I examine that file, I can see the missing messages. I've tried rebuilding the associated .msf file and deleting the .msf file, but the messages do not show up. How can I restore access to these messages in Thunderbird? Will rebuilding the Global Data index fix this?
Mehsab
Mehsab Autor da pergunta
Ler esta resposta

Solução escolhida

If anyone is interested, I was able to restore the missing files by editing the X-Mozilla-Status codes in the folder file. The 0x0008 bit flags each deleted message. I was able to do a global find/replace for every code containing this bit in Notepad to get Thunderbird to re-index the deleted messages. Of course, you'll want to do this on a copy of the affected folder file and keep a backup while you're making the changes, just in case. Oh, and DON'T compact your messages until you make sure this has worked.

Todas as respostas (3)

christ1
christ1
  • Os 25 principais colaboradores
  • Moderador
I found the messages in the Trash and moved them back to the original folder

Is the 'original folder' a local one or on an IMAP server?

Mehsab
Mehsab Autor da pergunta

These are local folders. If I open the folder file using Notepad I can see the missing messages. I'm looking for a way to re-index this folder so that I can see all of the messages in Thunderbird again.

Mehsab
Mehsab Autor da pergunta

Solução escolhida

If anyone is interested, I was able to restore the missing files by editing the X-Mozilla-Status codes in the folder file. The 0x0008 bit flags each deleted message. I was able to do a global find/replace for every code containing this bit in Notepad to get Thunderbird to re-index the deleted messages. Of course, you'll want to do this on a copy of the affected folder file and keep a backup while you're making the changes, just in case. Oh, and DON'T compact your messages until you make sure this has worked.