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If my carrier (Congstar) doesn't provide updates, where can I get updates and how can I install them?

Firefox OS Solução de problemas
Ralph Daub replied
mreichardt
mreichardt

My Alcatel One Touch has Firefox version 1.1.0.0-prerelease. When I try to Update my mobile phone it says, there are no updates, I have the latest version of the OS. But as I can see here the latest version is 1.3.

How and where can get the latest version of Firefox OS? How can I install it?

Thank you very much for your support!

My Alcatel One Touch has Firefox version 1.1.0.0-prerelease. When I try to Update my mobile phone it says, there are no updates, I have the latest version of the OS. But as I can see here the latest version is 1.3. How and where can get the latest version of Firefox OS? How can I install it? Thank you very much for your support!

Todas as respostas (2)

Andrew
Andrew

Hmm.. Have you tried getting in touch with Congstar?

Ralph Daub
Ralph Daub
  • Coordenador de localização

Hi mreichardt,

There are no official v1.3 updates yet from Alcatel for the OneTouch Fire device.

Please keep in mind that the OEMs (Original Equipment Manufacturers) are fully responsible for testing and releasing the updates, and that Mozilla still encourages them to provide users with the latest updates.

Please see the following article for more information regarding updates for Firefox OS:

I hope you find this information helpful. Please let us know if you have any other questions.

Thanks!!

- Ralph