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Cannot scroll up or down in Firefox, just started

  • 3 odpowiedzi
  • 4 osoby mają ten problem
  • 184 wyświetlenia
  • Ostatnia odpowiedź od cor-el

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A couple of days ago, it just started not scrolling. I can scroll with the mouse scroll button. I cannot scroll with keyboard arrows, up and down. I have checked everything I can think of. There is no symbol anywhere that I can see. I don't see anything out of the ordinary. Checked my options and all. Cannot tell if anything is wrong on some of them. The ones I think I know about are ok. Please help. Thanks.

A couple of days ago, it just started not scrolling. I can scroll with the mouse scroll button. I cannot scroll with keyboard arrows, up and down. I have checked everything I can think of. There is no symbol anywhere that I can see. I don't see anything out of the ordinary. Checked my options and all. Cannot tell if anything is wrong on some of them. The ones I think I know about are ok. Please help. Thanks.

Wybrane rozwiązanie

More information about caret browsing:

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Przeczytaj tę odpowiedź w całym kontekście 👍 2

Wszystkie odpowiedzi (3)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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hello, maybe you're in caret browsing mode accidentally. if so press F7 in order to leave caret browsing mode again - then the behaviour should be back to normal...

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Wybrane rozwiązanie

More information about caret browsing:

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"