Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

I change by password on the manage passwords login screen, however I can not login unless I use old password. Why is this?

  • 5 odpowiedzi
  • 0 osób ma ten problem
  • Ostatnia odpowiedź od Denys
  • Open

phil.staff
phil.staff

I have tried to do this more than once and have to revert back to old password. Is there a different way please?

I have tried to do this more than once and have to revert back to old password. Is there a different way please?

Wszystkie odpowiedzi (5)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Which password are you trying to change?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Is this about the Primary Password?

phil.staff
phil.staff Zadający pytanie

I am trying to change the password that allows access to webmail. Using the manage password option at this point, which is within my Firefox passwords. So is the primary or master password. Regards Phil

amoun
amoun

"So is the primary or master password. " So it is the . . . .

Have you closed Firefox and cleared any cache etc. and by the way which OS are you using, as Win [Shut down] retains memory and in some cases [Restart] clear 'memory'

Denys
Denys
  • Moderator
  • Top 10 Contributor

To change a password for any account, you need to go to the corresponding website/service and change the password as suggested there. Changing a Firefox entry will not change the password on the server.

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.