Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Can't login Microsoft Account

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 116 wyświetleń
  • Ostatnia odpowiedź od jonzn4SUSE

I am unable to log into my Microsoft account normally. After entering my username and password, when I should be prompted to enter the two-step verification code, the webpage only displays the message: "Please retry with a different device or other authentication method to sign in. For more details, please see this link."

To resolve this issue, I launched Firefox using the -P command to access the Profile Manager, deleted my existing profile, and created a new blank profile. After logging into the new profile, I first signed into my Mozilla Firefox account to reload all my bookmarks. Without waiting for the synchronization of bookmarks and extensions to complete, I immediately visited account.microsoft.com and attempted to log into my Microsoft account, but the issue persisted.

Strangely, I opened a new private window and was able to successfully log into my Microsoft account through it.

I am unable to log into my Microsoft account normally. After entering my username and password, when I should be prompted to enter the two-step verification code, the webpage only displays the message: "Please retry with a different device or other authentication method to sign in. For more details, please see this link." To resolve this issue, I launched Firefox using the -P command to access the Profile Manager, deleted my existing profile, and created a new blank profile. After logging into the new profile, I first signed into my Mozilla Firefox account to reload all my bookmarks. Without waiting for the synchronization of bookmarks and extensions to complete, I immediately visited account.microsoft.com and attempted to log into my Microsoft account, but the issue persisted. Strangely, I opened a new private window and was able to successfully log into my Microsoft account through it.

Wszystkie odpowiedzi (2)

This time when logging into my Mozilla account, I selected "forgot password," so I lost all my bookmarks and extensions. However, this isn't a major issue since I have another computer.

Therefore, the problem with logging into the Microsoft account mentioned above should not be related to settings such as extensions.

Yes, when I click sign in nothing happens, but in troubleshoot mode the button takes me to the login page. You can report the page broken or open a bug.

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.