Import of gmail backup fails
I am trying to import a backup of my gmail using using ImportExportTools.
What does this error message mean? Is there a corrupt email in my gmail? If so how can I find and delete it so I can complete the import, I think it was close to finishing.
2nd question.... After clicking OK on the error message I can select the local folder it was importing and I can see it is then downloading a range of messages with mention of their labels in the bottom of the window but the labels are not creating folders. Should I expect it to do that?
[Exception... "Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]" nsresult: "0x80550005 (<unknown>)" location: "JS frame :: resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7 :: rebuildSummary :: line 706" data: no]
rebuildSummary@resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7:706:5 _importMboxFile@resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7:415:16
Wybrane rozwiązanie
I suggest you do this: - exit thunderbird - copy the mbox file after export to the Mail\Local Folders folder in the profile - start thunderbird
That is usually enough. all the addon does is that it does the copy while thunderbird is running.
Wszystkie odpowiedzi (5)
You may get a response if you explain what you mean by having a backup of your gmail account.
Sorry for not explaining fully enough. I have used gmail for years and have circa 10Gb of history which I need to keep. I want to transfer the oldest of my gmail history to an offline store, so Thunderbird was recommended as a way to access the data. I used google's 'Takeout' service to export the gmail data as a single file. This comes as a zipped mbox file.
Having extracted it, I tried to link the mbox file to Thunderbird using the ImportExportTools NG addon and selecting the Import Individual mbox file.
The original post above is the outcome.
I.e.
[Exception... "Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]" nsresult: "0x80550005 (<unknown>)" location: "JS frame :: resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7 :: rebuildSummary :: line 706" data: no]
rebuildSummary@resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7:706:5 _importMboxFile@resource://mboximport/content/mboximport/modules/mboxImportExport.mjs?14.1.7:415:16
Wybrane rozwiązanie
I suggest you do this: - exit thunderbird - copy the mbox file after export to the Mail\Local Folders folder in the profile - start thunderbird
That is usually enough. all the addon does is that it does the copy while thunderbird is running.
Thanks to david for the suggestion. For others looking for a solution like my issue the folder David refers to - on my Windows 10 PC - is here. C:\Users\ian\AppData\Local\Packages\MozillaThunderbird.MZLA_h5892qc0xkpca\LocalCache\Roaming\Thunderbird\Profiles\wz8zi079.default-esr\Mail\Local Folders
It is NOT where Thunderbird suggests it is - if you right click a local folder and select Properties !!!
The location is at ...appdata\roaming\thunderbird\profiles\<profilename>\Mail\Local Folders if users install from the official site, thunderbird.net. If you install the Microsoft version, it does not work the same and some troubleshooting features are unavailable