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Domain authentication

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The Morrigan
The Morrigan

Hello. We have a domain, all clients (win10) are using TB. We've been using version 58 and lately updated to 115 and faced some authentication problems. Usually TB used the kerberos authentication method so when user started the app it automatically logged them into their mail account using domain credentials. After the update, the app started to request credentials after every app restart/computer reboot (it doesn't forget password but the login, too). This applies only to personal accounts, if there were some common mails like department@orgname.com, they still remain

Hello. We have a domain, all clients (win10) are using TB. We've been using version 58 and lately updated to 115 and faced some authentication problems. Usually TB used the kerberos authentication method so when user started the app it automatically logged them into their mail account using domain credentials. After the update, the app started to request credentials after every app restart/computer reboot (it doesn't forget password but the login, too). This applies only to personal accounts, if there were some common mails like department@orgname.com, they still remain

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david
david
  • Top 10 Contributor

This may not be your issue, but I'll share anyway. Release 58 was, as I recall, only a beta. If you upgraded directly to 115, there may be some configuration incompatibilities causing your problem. Updating to the xx.0.1 release of each subsequent release - 60.0.1, 68.0.1, 78.0.1, 91.0.1, 102.0.1, and 115.0.1 would ensure any such incompatibilities were resolved. Another option would be to do a fresh install of 115 with a new profile, and then set up accounts and copy message folders from old profile to new one.

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