Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Whenever I Try to Open Firefox it crashes almost immediately upon opening (no crash log)

  • 7 odpowiedzi
  • 0 osób ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od jonzn4SUSE

more options

I've had this problem for a while and it's kept me from actually using the program. At any given time when I try to run the application, it never lasts for more than a couple seconds before it suddenly stops with no warning. Whenever I get these crashes, the Crash Reporter never opens. Because of this issue I can't open it in troubleshooting mode. At this point I have tried fully resetting my PC twice, uninstalling McAfee, had multiple malware scans, and have uninstalled and reinstalled Firefox itself multiple times. I'm really not all that good at operating computers, I just kind of know how to navigate files. I don't know what else to do at this point.

I've had this problem for a while and it's kept me from actually using the program. At any given time when I try to run the application, it never lasts for more than a couple seconds before it suddenly stops with no warning. Whenever I get these crashes, the Crash Reporter never opens. Because of this issue I can't open it in troubleshooting mode. At this point I have tried fully resetting my PC twice, uninstalling McAfee, had multiple malware scans, and have uninstalled and reinstalled Firefox itself multiple times. I'm really not all that good at operating computers, I just kind of know how to navigate files. I don't know what else to do at this point.

Wszystkie odpowiedzi (7)

more options

.....

Zmodyfikowany przez jonzn4SUSE w dniu

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.


more options

Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Did you get Firefox from Mozilla or MS Store? Login as another user and see if you have the same issues.

more options

What version of Firefox?

more options

Does it still happen if you rename firefox.exe to something else?

more options

zeroknight said

Does it still happen if you rename firefox.exe to something else?

I just tried this and that worked, I renamed my exe file and the sig file to OpenBrowser.exe and OpenBrowser.exe.sig respectively and now it seems like Firefox is working. Thanks so much for your help!

more options

That's funny.  ;-)) I blame McAfee.