Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji
Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.
Zarchiwizowany

sync from win10 to android

Firefox Synchronizacja danych
Medhasree Suram odpowiedziano
whecox
whecox

Hi,

I installed Firefox in my Samsung Android Phone. I login with the same userid and password that I have on Win10.

I am trying to sync up the Firefox on win10.

I am able to login, now is says working in Red on the logon screen.

How do i fix this ?

Bill

Hi, I installed Firefox in my Samsung Android Phone. I login with the same userid and password that I have on Win10. I am trying to sync up the Firefox on win10. I am able to login, now is says working in Red on the logon screen. How do i fix this ? Bill

Wszystkie odpowiedzi (2)

whecox
whecox Zadający pytanie

It says 'Working" on the android Firefox Screen.

Medhasree Suram
Medhasree Suram

Hi Bill,

To fix the sync issue between your Firefox on Windows 10 and your Android phone, follow these steps:

Make sure you are logged in with the same Firefox account on both devices.

On your Windows 10 PC, open Firefox and click on the three-line menu button in the top-right corner.

From the menu, select "Options" (or "Preferences" on macOS).

In the Options/Preferences page, click on the "Sync" tab.

Check if the "Sync Now" button is available. If it is, click on it to manually trigger a sync.

If the sync process is already in progress ("Working" status), give it some time to complete. It may take a few moments to sync all your bookmarks, history, and other data.

On your Android phone, open the Firefox app and ensure you are logged in with the same Firefox account.

Wait for a few minutes and check if the sync is successful. The "Working" status should change to indicate a successful sync.

If these steps don't resolve the issue, you can try the following additional troubleshooting steps:

Disconnect and reconnect your Firefox account on both devices. Clear the sync data on both devices and set up sync again. Update Firefox to the latest version on both devices. If the problem persists, please provide more details about the issue you're experiencing, such as any error messages or specific behaviors. This will help us assist you further.

Let us know if you have any other questions or need further assistance.

Best regards, Suram Mozilla Support Volunteer