
Help - Scrambled Text in Google Drive Doc
Hi - I have Google docs in Drive and everything in there is now scrambled. It is only on 1 computer, not on any other computers and the file is fine in other browsers such as Chrome. Any thoughts on how to fix this? Thank you. A screen cap is attached on when I open a new file and start typing.
Wybrane rozwiązanie
Can you inspect/modify the text encoding (View -> Text Encoding) ?
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Wszystkie odpowiedzi (2)
Wybrane rozwiązanie
Can you inspect/modify the text encoding (View -> Text Encoding) ?
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
Hi and thank you for your help. I didn't do everything on here but did the stuff up to saving in safe mode and then I restarted FireFox. So the Google Doc is no longer scrambled. Thank you.