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Playback error on Netflix. Firefox 67 32 bits linux OS. Widevine 4.10.1196.0. OpenH264 video codec 1.7.1

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Can't play videos on Netflix. Keep getting the same error. Playback error Code: F7701-1003.

Firefox 67 32 bits linux OS. Widevine 4.10.1196.0 OpenH264 video codec 1.7.1

Can't play videos on Netflix. Keep getting the same error. Playback error Code: F7701-1003. Firefox 67 32 bits linux OS. Widevine 4.10.1196.0 OpenH264 video codec 1.7.1

Dodatkowe dane o systemie

Zainstalowane wtyczki

  • Shockwave Flash 32.0 r0

Aplikacja

  • Identyfikator przeglądarki: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:67.0) Gecko/20100101 Firefox/67.0

Więcej informacji

Wesley Branton
  • Top 10 Contributor
709 rozwiązań 5597 odpowiedzi

Netflix outlines the issue here. They have both Mac and Windows steps listed, but since all of the steps are done in the browser, they apply to any operating system. You will have no problem following the Windows-based instructions on Linux.

You will want to ensure that the Play DRM content option in Firefox is enabled and that the Widevine Content Decryption Module provided by Google, Inc plugin is set to Always Activate.

If that doesn't help, try running Firefox in Safe Mode. This will ensure that there are no extensions that are causing the issue.

Finally, if you installed Firefox from your Linux distribution's package manager, try replacing it with the version of Firefox provided by Mozilla.

Hope this helps.

Netflix [https://help.netflix.com/en/node/32661 outlines the issue here]. They have both Mac and Windows steps listed, but since all of the steps are done in the browser, they apply to any operating system. You will have no problem following the Windows-based instructions on Linux. You will want to ensure that the '''Play DRM content''' option in Firefox is enabled and that the '''Widevine Content Decryption Module provided by Google, Inc''' plugin is set to '''Always Activate'''. If that doesn't help, try [[Troubleshoot Firefox issues using Safe Mode|running Firefox in Safe Mode]]. This will ensure that there are no extensions that are causing the issue. Finally, if you installed Firefox from your Linux distribution's package manager, try replacing it with [https://www.mozilla.org/firefox/all/ the version of Firefox provided by Mozilla]. Hope this helps.