Memory leak caused by Google Hangouts?
I keep a few GMail windows pinned in Firefox, and a few weeks ago I noticed that Firefox memory usage keeps climbing until it has consumed 11 GB of my 16 GB RAM. At this point GMail or even the entire browser slows to a crawl until I close the window.
I believe that I have pinned the problem down to Google Hangouts - when I sign out of chat in every GMail window and refresh the page, memory consumption drops quickly to under 2 GB.
I can reproduce this behavior with different types of Google hangouts, with calls enabled and disabled, and on accounts with and without Google Voice (phone calls still do not work anyway). I can also reproduce this problem after resetting Firefox, and starting without plugins. I have also "Prevent[ed] accessibility services from accessing your browser." in settings.
Any chance someone can reproduce this, or provide a fix?
Wszystkie odpowiedzi (3)
Hi, can your reproduce it in Safe Mode ? SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST''''is issue still there ?
Pkshadow said
Hi, can your reproduce it in Safe Mode ? SAFE MODEIn Firefox Safe mode these changes are effective:
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
TEST''''is issue still there ?
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
Memory over 20 minutes seems to stabilize at 1.5 GB. How should I proceed from here?
You can try to use the about:memory page to see what is using up that much memory.
You can try to modify multi-process settings to see if this has effect.
- set number of content processes to 1 if it is currently set to a higher value (4)
Options/Preferences -> General -> Performance
remove checkmark: [ ] "Use recommended performance settings" - disable multi-process windows in Firefox
You can disable multi-process windows in Firefox by setting this pref to false on the about:config page.
- browser.tabs.remote.autostart = false
Note that the previously used opt-in pref browser.tabs.remote.autostart.2 is no longer supported in Firefox 58+ and can be reset via the right-click context menu to the default value.
You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.