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despite deleting emails, my email inbox size will not decrease and i can not longer receive emails since it says the inbox is full

christ1 odpowiedziano
bbrewer3

my inbox email size does not change, despite my having deleted many emails. As I delete them, the number of emails in my inbox decreases but the size does not. Now I get a message that says I can not receive more emails since my inbox is full. I called Verizon-they checked my webmail and I am receiving new emails so it is a problem with Thunderbird.

my inbox email size does not change, despite my having deleted many emails. As I delete them, the number of emails in my inbox decreases but the size does not. Now I get a message that says I can not receive more emails since my inbox is full. I called Verizon-they checked my webmail and I am receiving new emails so it is a problem with Thunderbird.
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Wybrane rozwiązanie

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

Wszystkie odpowiedzi (3)

You need to compact folders. http://kb.mozillazine.org/Compacting_folders

Also make sure you do have a recent backup of your profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Zmodyfikowany przez christ1 w dniu

Thank you. I had it set for the default but just did this manually and it took care of it.

Wybrane rozwiązanie

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.