Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since updating to 5.0, my saved passwords no longer work -- when I re-start, the check box for saved passwords is unchecked.

  • 1 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

If I check the "save passwords" checkbox, when I shutdown and restart, the checkmark is gone and the saved passwords no longer function. I have to recheck the box after every startup. The passwords are not lost -- they simply don't work.

If I check the "save passwords" checkbox, when I shutdown and restart, the checkmark is gone and the saved passwords no longer function. I have to recheck the box after every startup. The passwords are not lost -- they simply don't work.

Valgt løsning

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).