How to remedy dysfunctional domain name accounts in Thunderbird
What can I be doing wrong, and what do I need to do to solve my Mozilla Thunderbird e-mail problem?
Since I updated my ISP login passwords one - two weeks ago, as I found myself forced to do to gain access to my ISP user account online, I've been unable to send e-mail from my two original e-mail accounts with suddenlink.net as the domain name, and with the e-mail address being accordeoniste@suddenlink.net. I was able to receive e-mail sent to these accounts from outside parties, which don't include the suddenlink.net domain, just fine,
As my marketing materials include the account accordeoniste@suddenlink.net as my contact e-mail address, I regard it as critical that I solve this problem, so I don't have to use the ISP's webmail service to send, and receive e-mails with this account.
I discussed this problem with specialists from my ISP. They verified that my e-mail and server settings are correct in Thunderbird. When they couldn't help me to solve this problem, one of them recommended that I contact Thunderbird for support, which is why I'm here.
I tried different incoming and outgoing server settings in this Thunderbird "Account Hub" app. I finally resorted to updating Thunderbird from a www update I installed. Nothing worked.
I just ran the add e-mail account and test of server connection again for at least the fifth time, and the test failed to connect to the server yet again. The error message reported is:
"Mozilla Thunderbird failed to find the settings for your email account.
Can’t find a server". Now, in addition to being unable to send e-mail from these accounts, I find myself unable to re-add accordeoniste@suddenlink.net to Thunderbird again, so I can't even receive mail sent to that account in Thunderbird.
I don't know whether this problem is due to an incompatibility between Thunderbird and my ISP. I just know I did what I could to get Thunderbird to work properly again. I need help from a Thunderbird expert, or at least from a skilled Thunderbird practitioner or highly dedicated user.
Please help, if you can.