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Can receive mail but cannot send

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  • Last reply by david
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I recently lost my connection to my ISP and have re-established my connection, but Thunderbird can receive mail but cannot send it. I can send from the ISP mailbox. For some reason Thunderbird will not connect to my ISP’s outgoing mail server. Any ideas will be appreciated.

<redacted>@suddenlink.net

I recently lost my connection to my ISP and have re-established my connection, but Thunderbird can receive mail but cannot send it. I can send from the ISP mailbox. For some reason Thunderbird will not connect to my ISP’s outgoing mail server. Any ideas will be appreciated. <redacted>@suddenlink.net

Modified by Wayne Mery

All Replies (1)

It may help if you post the complete text of error message and a screenshot of the SMTP server settings pane. Thank you.