''<p>Aussie Q [[#question-1562052|said]]</p>'' <blockquote>my problem started when I got greedy and highlighted too much mail in gmail for deletion. There was warning but I wasn't worried about the time but that was 2 days ago Now when I open thunderbird it comes up twice but 1 not responding in task manager. I have deleted the programme twice but when the new install tries to open it's the same thing. I have 7 or so accounts and thunderbird works fine for me. I bought a copy of office from microsoft but the outlook didn't open the pst file(not happy) but I am happier with thunderbird. as I used it many years ago Any help suggestions would be greatly appreciated. I am in Aus btw </blockquote> I have had another go at it and now when you reload thunderbird you only get a blank page that says it is working ???