Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

JPEG attachments not displaying

simoncharlestomsett
simoncharlestomsett
more options

My problem is that JPEG attachments don't open, though PNGs do. I've got Original HTML actioned. Defaults are set to Fastone Image Viewer. Right click shows options but "open" doesn't work. Any ideas?

My problem is that JPEG attachments don't open, though PNGs do. I've got Original HTML actioned. Defaults are set to Fastone Image Viewer. Right click shows options but "open" doesn't work. Any ideas?

All Replies (4)

Ed
Ed
  • Top 25 Contributor
  • Moderator
more options

Does that also happen in Troubleshoot mode?

Does it open if you disable your antivirus?

simoncharlestomsett
simoncharlestomsett Eieren av spørsmålet
more options

Yes it happens when in Troubleshoot mode and when antivirus is turned off.

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

Open? Do you mean display in Thunderbird or open in some third party application?

Thunderbird can natively displays JPG and PNG but I have seen HEIC images packaged as JPG by apple products that do not open because they are not JPEG but the proprietary apple format.

simoncharlestomsett
simoncharlestomsett Eieren av spørsmålet
more options

I can open the jpeg by saving it and using Fastone viewer, but it won't open in TB. If I send a jpg to TB it displays it full screen, but won't open it when I click on it.

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.