Importing to thunderbird from an old laptop to thinderbird on a new laptop. All options in the import tool fail
I am importing all of my thunderbird data from an installation on an old laptop to a new thunderbird installation on a new laptop. I used the export tool on the old machine and the import tool on the new machine and every installation option fails. On the old machine I have tried copying the files and folder to the new machine and it fails, I have created a zip file (5MB) on the old machine and copied to the new machine and it fails (Not using the Zip tool that is limited to 2MB). I think I have tried every combination. The new installation is able to send and receive messages.
All Replies (1)
These steps have worked well for many users:
- ensure thunderbird is NOT running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer, started once and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
# start thunderbird and all should be there
The export/import never seems to work. but the above steps do.
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