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Outlook asks for biometric but my laptop isn't compatible

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  • Siste svar av jonzn4SUSE

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running macOS Big Sur (as this is the only one that still works decent). The Open Web Autentification Panel pop up says "Touch your secuity key to continue with login.microsoft.com". Thank you for any help you might provide!

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running macOS Big Sur (as this is the only one that still works decent). The Open Web Autentification Panel pop up says "Touch your secuity key to continue with login.microsoft.com". Thank you for any help you might provide!
Attached screenshots

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I'm able to replicate your issue. Just go back. see screenshots There should be options to pick from for login.

Endret av jonzn4SUSE

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