Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cancel account and auto payments

  • 3 svar
  • 0 har dette problemet
  • 132 views
  • Siste svar av Kiki

I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks

Bill
I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks Bill

Valgt løsning

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.

Les dette svaret i sammenhengen 👍 1

All Replies (3)

Hi there,

Are you talking about canceling subscription for one of our premium products such as Mozilla VPN?

Valgt løsning

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.